Our culture and strategy

Our strategy

ScS’s strategy has focused on the following:

  • Introduction of a branded range of furniture products, covering both owned brands sold under registered trademarks and third party brands
  • Introduction of a range of complementary products
  • Extending our interest free credit offering to all products
  • Development of our online capability
  • Development of our flooring offering
  • Introduction of the House of Fraser concession arrangement.

Our culture

Our mission is to deliver excellent service, value and quality through the passion and care of our employees, that is why our specialists are all expertly trained in their field. We pride ourselves on giving our customers a unique shopping experience allowing them to shop easily in-store, online or by phone, with experienced sofa and flooring professionals on hand to provide expert knowledge and advice.

We specialise in leading sofa brands such as La-Z-Boy, G Plan, Parker Knoll, SiSi Italia and Endurance. These are exclusive collections to ScS and can’t be found anywhere else. We believe in making quality and style accessible to everyone and through market-leading payment options, like four years interest free credit, our customers can choose a way to pay that works for them.

We are specialists

We have over 100 years’ experience of offering customers quality and value-for-money. Every one of our specialist sofa and flooring professionals are experts in their field, so we can guarantee our customers get the best possible service whilst shopping for their new furniture or flooring.

More choice for you

At ScS we have over 200 fabric and leather sofas to choose from, including major brands such as La-Z-Boy, G Plan, Parker Knoll, SiSi Italia and Endurance but it’s not just sofas. We also have a huge selection of carpets and flooring along with a fantastic range of dining and occasional furniture, lighting and artwork.

We care about you

We have been doing things right for over 100 years, which is why we are one of the leading sofa and carpet specialists in the UK. We are focused on delivering a first-class service, value and quality through the passion and care of the people we employ. Our dedicated sales professionals, customer service team and our expert upholsterers are on hand from purchase to delivery and beyond, to ensure our customers get the best experience possible.

We are closer than you think

We have nearly 100 stunning ScS showrooms across the UK, from as far north as Aberdeen all the way down to Southampton, so we are sure to have a branch near you. If not, you can get everything thing you need online at www.scs.co.uk

Stress free delivery

We want to make the delivery process as stress free and as easy as possible for everyone. On the day of delivery, we contact our customers one hour before our team are due to deliver and on delivery our professionally trained delivery team unpack our customers’ orders and put them in the room of your choice, removing all unwanted packaging.

Our quality guaranteed

All of our furniture is made to the highest standards. Subject to normal wear and tear, all our furniture and flooring is guaranteed for 12-months against manufacturing defects with a two-year warranty on electrical components and recliner mechanisms. Upholstery frames are covered by a 10 year warranty. And, on our specialist ranges, many manufacturers offer extended warranty.

Protect your purchase

We all know accidents happen so to make sure that our sofas stay looking good for many years to come, we offer a range of protection plans with our five year ScS Sofa Guard protection starting from only 31p a week. Sofa Guard provides our customers the peace of mind that accidental household spills and specific structural defects are taken care of.

Spread the cost

At ScS we offer up to four years interest free credit on both furniture and flooring, which means our customers can choose a payment term that suits them from anything from 6 to 48 months.

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